GBI Reinstatement Signals Indian Wind Market Momentum But Challenges Remain

first_imgThe Indian Generation-Based Incentive (GBI) scheme for wind power has been formally reinstated with minor changes, and reinstatement of Accelerated Depreciation (AD) of wind power investments remains undecided, but is currently under discussion. Both are potential means to re-stimulate growth in the Indian wind market. Challenges to reach government installation target however remain unsolved.India’s Union Cabinet of Ministers officially announced the reinstatement of the generation based incentive (GBI) on August 13. With the announcement, the Indian wind industry will be relieved as details of the new GBI have been clarified. In addition to the GBI, new financing support measures and the establishment of a national offshore wind authority indicate the government is intent on giving more support to wind. However, the level of GBI support may not be sufficient to support ambitious government targets and there are still major challenges confronting the industry as well as new technical requirements for wind power plants.The Flash Note examines the new GBI and supporting policy measures to spur wind development, as well as the status of the accelerated depreciation (AD) program. MAKE analyses the implications of reinstating the GBI scheme for the Indian wind market and also identifies the main challenges that will pose a barrier for future market growth.Press release, September 04, 2013last_img read more

Venezuela to withdraw from OAS

first_img Sharing is caring! 36 Views   no discussions Share Share Sharecenter_img InternationalNewsRegional Venezuela to withdraw from OAS by: – April 27, 2017 Tweet Venezuela’s Foreign Minister Delcy Rodriguez talks to the media during a news conference in Caracas, Venezuela March 29, 2017. REUTERS/Marco BelloReuters Venezuela said on Wednesday it was withdrawing from the Organization of American States, deepening the diplomatic isolation of the socialist-run nation that is already out of step with Latin America’s steady shift to the right.Critics of President Nicolas Maduro have said Venezuela could be expelled from the group, accusing his government of eroding the country’s democracy by delaying elections and refusing to respect the opposition-led Congress.Venezuela said the move was a response to a Washington-backed campaign against the ruling Socialist Party that is meant to trample on the sovereignty of Venezuela, the United States’ principal ideological adversary in the region.“Tomorrow, as ordered by President Nicolas Maduro, we will present a letter of resignation from the Organization of American States, and we will begin a procedure that will take 24 months,” Foreign Minister Delcy Rodriguez said in a televised statement.The announcement came after the OAS agreed on Wednesday to hold a meeting of foreign ministers to discuss the situation in Venezuela. Maduro had warned on Tuesday that Venezuela would quit the group if the meeting were called.The decision extends Venezuela’s drift toward the fringes of international diplomacy. But the limited influence of the OAS means its exit will have few economic implications for the OPEC nation that is already struggling under triple-digit inflation, chronic product shortages and a crippling recession.More than 15 years of diplomatic tensions between Caracas and Washington have done little to disrupt the flow of oil and fuel toward U.S. shores.The OAS, once dominated by influential leftist governments from countries such as Argentina and Brazil, has clashed for months with Venezuela. Recent changes in governments in both countries brought in leaders openly hostile toward Maduro.OAS chief Luis Almagro has said Venezuela should be suspended if it does not hold general elections “as quickly as possible.”Maduro’s government calls the OAS a pawn of U.S. policy and dismisses Almagro, a former Uruguayan foreign minister once friendly with Venezuela’s socialists, as a turncoat working for Washington.Maduro’s adversaries accuse him of delaying elections to avoid suffering ballot-box defeats, disregarding the country’s opposition-led Congress and overseeing an economic crisis that has left the many in the country unable to eat properly.last_img read more

N.C. Medicaid reform waiver application available for public comment

first_imgApril 13, 6-8 p.m.University of North Carolina-Wilmington, McNeill Hall Lecture Hall, 601 S. College Rd., Wilmington April 5, 4-6 p.m.Southwestern Community College Myers Auditorium, 447 College Dr., Sylva April 6, 12-2 p.m. Holiday Inn Express, 1943 Blowing Rock Rd., Boone April 7, 6:30-8:30 p.m.Guilford County Health and Human Services, 1203 Maple St., Greensboro April 6, 6:30-8:30 p.m.Asheville-Buncombe Technical Community College, Mission Health /A-B Tech Conference Center, 340 Victoria Rd., Asheville People with disabilities who need assistance to participate in the public hearings are requested to notify the Division of Health Benefits at 919-855-3470 in advance so accommodations can be arranged.In addition to submitting comments online and at public hearings, written comments may be submitted by email to [email protected]; by U.S. Mail to Division of Health Benefits, North Carolina Department of Health and Human Services, 2501 Mail Service Center, Raleigh, NC 27699-2501; or in person at the North Carolina Department of Health and Human Services, 101 Blair Drive, Adams Building, Raleigh, N.C.Visit the N.C. Medicaid Reform website at for more details and updates.About N.C. Medicaid ReformN.C. Medicaid Reform is the result of nearly three years of public engagement and planning, and is an important step in accomplishing the joint vision of Governor Pat McCrory and the N.C. General Assembly. The Medicaid Reform plan will achieve better patient care, better community health, improved doctor-patient engagement and cost containment.Medicaid covers nearly two million North Carolina citizens at an annual cost of $13 billion to the state and the federal government. It serves approximately one in five North Carolinians, and covers about 55 percent of births in the state. About 80,000 health care providers in the state serve Medicaid clients. March 31, 6:30-8:30 p.m.Central Piedmont Community College, Merancas Campus Auditorium,11930 Verhoeff Dr., Huntersville April 8, 2-4 p.m.Forsyth County Department of Public Health, Meeting Room 1 & 2, 799 North Highland Ave., Winston-Salem The North Carolina Department of Health and Human Services is receiving public comments through April 18, 2016, on the draft N.C. Medicaid reform waiver application. Public feedback is important to shape the final application before it is submitted June 1, 2016, to the federal Centers for Medicare & Medicaid Services.The public is able to submit comments online using the N.C. Medicaid Reform website, or at one of 12 public hearings planned across the state. Dates and locations for the public hearings are below:March 30, 6-8 p.m.McKimmon Center, Room 6, 1101 Gorman St., Raleigh April 14, 2-4 p.m.Greenville Convention Center, Emerald Ballroom, 303 SW Greenville Blvd., Greenville April 16, 10 a.m.-12 p.m.College of The Albemarle, AE 208, 1208 N. Road St., Elizabeth City April 18, 3:30-5:30 p.m.University of North Carolina-Pembroke, Moore Hall Auditorium, 1 University Dr., Pembroke March 31, 2-4 p.m.Union County Department of Social Services, Auditorium,1212 W. Roosevelt Blvd., Monroelast_img read more

South Africa’s netballers head to Asia

first_imgRay Maota Amantombazane, as the national netballteam is affectionately known, at practicefor the 2011 World Netball Championshipsin Singapore. President Jacob Zuma and sports ministerFikile Mbalula, with Amantombazane atthe team’s official send-off at thepresidential guest house in Pretoria, on19 June 2011.(Images: Netball South Africa)MEDIA CONTACTS• Zanele MngadiThe Presidency+27 82 330 1148RELATED ARTICLES• Hi-tech help for future sports stars• Drive to stamp out doping in SA sport• New drive to spark local sports frenzy• Reviving sport in SA schoolsSouth African President Jacob Zuma has wished the Spar national netball team, Amantombazane, the best of luck ahead of their departure to Singapore on 21 June 2011 to compete in the World Netball Championships.Zuma and Minister of Sports Fikile Mbalula gave the team a fitting send-off at Mahlambandlopfu, the presidential guest house, in Pretoria on 19 June.Amantombazane is the isiZulu name for “girls” and the team was named by Mbalula.Zuma said: “This meeting here gives us an opportunity to say goodbye and good luck, and for you to receive our blessings. You are our number-one team.”The president also spoke about South Africa’s enthusiasm to participate competitively in all sporting codes, and the desire to win.“I have heard that you carry this culture and that in Africa you are number two and in the world number six. This shows that you are a team of quality that is focused. I am happy that you have come (here) and would like you to know that the whole nation is behind you,” said Zuma.The president promised the team that either he or Mbalula would go to the championships to cheer the team on. The championships, which will run for eight days, start on 3 July. Amantombazane’s first match is against Jamaica on 4 July.Mbalula, who spoke about the role of sport in uniting the country, said: “Netball has the clearest understanding of transformation, as we can see the rainbow nation sitting here in front of us.“You have the full support of the president, and it is up to you to represent your country with dignity, discipline and courage.”The World Netball Championships have been held every four years since 1963. South Africa received honours for coming third in 1967 and second in 1995.South African officiates at championshipsTheresa Prince and Tertia le Roux have been appointed to officiate at this year’s championships as umpire and technical official respectively.Prince is the third South African to become an international netball umpire, while Le Roux is set to become the first South African to serve as a technical official at the event.Blanche de la Guerre, the vice-president of Netball South Africa (NSA), said: “We are very proud that Theresa has been appointed to umpire at the world championships.“It is a great achievement and we know that she is going to do South Africa proud. We are also very proud that Tertia has been selected to serve as one of the tournament statisticians.”Prince thanked her mentor, Reg Sharp, a member of the national coaching panel and one of South Africa’s leading umpires, and NSA’s director of umpires, Dr Hannette Brewer, for helping her gain international recognition.Le Roux, who will capture in detail every move in the game, said: “I have done this at a number of tournaments, but this will be at an even higher level. I’m a bit nervous, but very excited.”Aim of the gameNetball is traditionally a woman’s sporting code played by two teams of seven players each.The field of play is divided into three sections with each player having responsibility in their section, while the aim of the players is to put the ball through their opponent’s net.At national level, there are four 15-minute quarters, with intervals in-between, while at international level there are two 20-minute halves.There are seven positions in the field of play. They include: goal shooter, the player who aims for the net; goal attack, a secondary goal shooter; wing attack, a player who passes to the shooters from centre court; the centre, who controls the ball for the team; wing defence, who defends the top goal area; goal defence, who blocks attacks and the goal keeper.last_img read more

Acsa signs deal with Ghanaian airports company

first_imgAs part of its ongoing focus and expansion into emerging markets, Airports Company South Africa (Acsa) signed an agreement with its Ghanaian counterpart on Tuesday to provide advisory and technical consultancy services on all airport-related matters in Ghana.In a statement, Acsa said the partnership with the Ghana Airports Company would see the two working together “more closely in technical, operational, commercial and strategic business development aspects of the aviation industry”.Ghana was experiencing “phenomenal” growth in air traffic, with domestic traffic growing by more than 30% a year, while international traffic was growing by 10% a year, Acsa said.‘Catalytic partnership’The memorandum of understanding provided “a positive example of a catalytic partnership between two diverse nations to provide the required infrastructure to boost the continent’s growth”, the statement said.The Ghanian airports company is responsible for planning, developing, managing and maintaining Ghana’s airports, including Kotoka International Airport in Accra, three regional airports, as well as other airfields.Dzifa Aku Attivor, Ghana’s Minister of Transport, said Ghana’s burgeoning economy had put enormous pressure on the country’s airports, especially that of Kotoka in Accra. The upgrade of facilities was essential and this would include the building of a new terminal, she said.“We did not have to look far for a highly recommended partner to provide us with advisory services,” she said, citing Acsa’s success in showcasing Africa’s abilities through its successful airports expansion and management programme for the 2010 Fifa World Cup.Expansion programmeThe partnership form part of South Africa’s strategy to drive business co-operation across the African continent, Transport Minister Dipuo Peters said.“It is pleasing that Ghana has acknowledged South Africa’s eminence in the development and management of world-class airports by entering into an agreement for us to provide multidimensional assistance for their aggressive airport expansion programme,” she said.Acsa already has in place existing partnerships with GVK for the management of Mumbai International Airport in India, and with Invepar at Guarulhos International Airport in Sao Paulo, Brazil.Bongani Maseko, the chief executive of Acsa, said the memorandum would be a catalyst for infrastructural development that would boost the continent’s growth.“The focus on Africa remains critical to our business in order that the continent earns its deserved place as a meaningful contender in the global economy,” he said. Acsa is responsible for South Africa’s nine major airports.Source: Airports Company South Africalast_img read more

#Nextchat: Romance, Lust and Litigation in the Workplace

first_imgThere was a time when it was quite common for individuals to find their spouses (or partners) in the workplace. Indeed, this still happens today, although perhaps less so.However, we know that there are risks if someone with power dates or attempts to date someone over whom he or she has direct or indirect supervisory or institutional power. There are risks everywhere you turn: Let’s just focus for a moment narrowly on a supervisor asking a subordinate for a date:Supervisor asks a subordinate for a date. Subordinate says “No.” Supervisor asks again. Problem.Supervisor asks a subordinate for a date. Subordinate says “I’m busy.” Subordinate means “I would rather die.” Supervisor hears “Ask me again.” Supervisor asks again. Problem.Supervisor asks a subordinate for a date. Subordinate says “No.” Supervisor does not ask again. However, the subordinate is subject to an adverse action by the supervisor, which is perceived as retaliation. Problem.Supervisor asks a subordinate for a date. Subordinate says “Yes.” They fall in love until they hate each other. Subordinate then claims pressure to get involved or retaliation after getting out. Problem.Supervisor asks a subordinate for a date. Subordinate says “Yes.” They fall in love. But all their loving is making others uncomfortable. Problem.We know from the #MeToo movement that more than a few men with power have abused their power in the pursuit of intimate relationships. So now is a good time for employers to revisit their policies—or to consider developing policies—to deal with intimate relationships where there is a power differential.Employers need to protect employees from harm (and, in doing so, minimize their legal risk). But employers also cannot ignore reality: Love happens in workplace settings.The problem is clear. What may be less clear is what employers should do in response. That’s why we need to chat!Please join @weknownext on March 7 at 3 p.m. ET for #Nextchat with special guest Jonathan A. Segal (@Jonathan_HR_Law). As a columnist for HR Magazine and an official SHRM Blogger, Jonathan has written extensively on the issue of workplace romance.In what we expect to be a lively and fun chat, we will discuss the following issues:Q1. What are the legal risks associated with romantic relationships in the workplace?Q2. How can workplace relationships where there is a power differential (such as supervisory-subordinate) affect other employees, teams and workplace culture?Q3. What are the perils of dating your peers in the workplace? Q4. What are the risks in romantic relationships between employees and clients/customers?Q5. Is it practical to prohibit workplace relationships where there is a power differential (such as supervisory-subordinate)? Why or why not?Q6. What are some of the potential risks of prohibiting intimate relationships where there is a power differential (such as supervisory-subordinate)?Q7. Are there alternatives to prohibitions that may minimize potential for harm and associated legal risks of work-related romantic relationships?Q8. What should an HR professional do if he or she becomes involved with an employee of the organization?last_img read more

Why iPhone May Really Matter

first_imgWhy IoT Apps are Eating Device Interfaces The current state of browsers is in a flux. Microsoft’s Internet Explorer is receding,but not as quickly as some thought. Firefox is gaining, but again not as quickly. Applesees an opportunity – because neither opponent is playing the perfect game. If iPhonebecomes popular, Apple possibly has a decent chance of success in the browser wars,because people like to use the same application everywhere. Today’s Safari is a no bellsand whistles, quick and robust web browser. It has less features than Firefox, but italso has a lot of die hard fans in the Mac community.You can get more details about the current state of the browser war battlefield fromour reviews. We profiled Firefox 2.0 and InternetExplorer 7.0 when both came out. We also wrote two posts about the browser wars: Web BrowserFaceoff and WhyBrowser Wars Will Heat up in 2007. The first post hit a nerve with Safari fans,because we described it as less modern than other browsers. The second post was focusedon the economics of the war; and is very applicable to Apple’s jump into this market.Winning the browser wars equals winning control over Web eyeballs and theprecious search box. Apple knows this very well and is likely to have more tricks up itssleeve, like a new version of Safari.Can iPhone jumpstart Apple in Social Networking?Apple has not been very active in the social networking space so far. Sure it is aconsumer electronics company, but still – a social network would be very complementary.Well, with iPhone hitting the streets, Apple might have pulled itself into this lucrativemarket with the speed of light. What better social network can you wish for than a phonebook? Family, friends and business contacts all end up in our phones. Apple is verylikely to tap into this huge network of subscribers. Because we take our mobile phoneswith us everywhere – and certainly this will be the case with the feature-packed iPhone –Apple has a chance at pulling off some serious upsets in the social networking space. The iPhone is here. The blogosphere is echoing with both great praise and cries ofproblems. The hype was both met and a bit too much. Overall, it seems that both media andusers are underwhelmed with the iPhone as the phone. And people are not overly excitedabout yet another iPod, because we’ve had plenty of those over the last few years. Yet,iPhone is important and possibly game changing – because it could be the first mobiledevice to truly bring a rich web experience to a mobile device. With iPhone and thelatest release of Safari for Windows, Apple has openly jumped into the browser wars. Andfinally, and perhaps most importantly, iPhone could be Apple’s foray into the world ofsocial networking. Let’s take a deeper look along each of these axes.Is iPhone a WAP killer?Until iPhone showed up on the scene, the web experience on Mobile devices wasdrastically different compared to PC access. For mobile, Web Sites and Services reducedthe amount of the information on each page and displayed it using Wireless ApplicationProtocol (WAP) and Wireless Markup Language (WML). Even the Blackberry, known for itsexceptional innovation in the wireless space, had to do a lot of heavy lifting to squeezethe Web into a small screen.The worst part about the WAP solution was that each web site needed to present itsresults using a different format, if it wanted to be browseable from a wireless device.Doing double work for content owners is both time-consuming and error prone, so onlylarge companies invested in doing this. Which means that the long tail of the Internetwas, for the most part, inaccessible from wireless devices. alex iskold 1 Apple took an entirely different approach and focused on making web sites work on theiPhone, as is. Since iPhone runs OS X Safari, for designers it is only a matter offiguring out how to make web pages fit onto a small screen. Naturally, there are alreadyseveral technologies that exist to help people browse when the content does not fit ontoa screen – scrolling, paging and zooming. So Apple combined its innovative multi-touchtechnology with some old ideas, to deliver a complete browsing experience to the iPhoneusers. How well it will work remains to be seen. Particularly, will people be able tomaster multi-touch and will they like the experience of looking at pieces of a web page?If the answer is yes, then the iPhone will break the Web out of the WAP prison.Can Safari Succeed in the Browser Wars?Apple carefully aligned the launch of iPhone with the launch of Safari on Windows.There is no way this is a coincidence. Why does Apple want to jump into the browser wars?The answer is that anybody who has a shot wants to be part of this war; and with theiPhone, Apple actually does have a shot. iPhone is more than just a breakthrough mobile phone device. It is a strategy thatmay expand Apple’s sphere of influence, from web browsing to social networking and evenpossibly search. The fact that Apple is going to have control of the native iPhone applications forphone and chat will give it big leverage. As people interact with each other, thesoftware can learn a lot about user behavior and build a social system that leveragesthis behavior. A simple example is a filter that is currently missing in Facebook.Currently in Facebook all updates from my contacts are treated equally. Anytime anyonedoes anything, I get informed. This is already annoying to many users. With the iPhone,Apple can quickly gather data about how much interaction we have with each other – and sobuild a heuristic for filtering information based on that.ConclusioniPhone is more than just a breakthrough mobile phone device. It is a strategy that mayexpand Apple’s sphere of influence, from web browsing to social networking and evenpossibly search. If iPhone users embrace the multi-touch interface for browsing the web,then WAP will become obsolete. If Safari on iPhone and Windows manages to win peopleshearts, then Apple might gain a position in the browser market – perhaps as strong asFirefox. Incidentally, for now this plays in Google’s favor, as Google is friendly withboth Firefox and Apple. And if Apple starts building a social network around the iPhone,then MySpace and Facebook will have to start paying attention.All of these things are of course ‘big ifs’. But we have no reason to doubt either theseriousness or ability of Apple. Since Steve’s job return in 1997, the company has notdisappointed. So are all and any of these possible? Definitively – and very likely too.Apple is playing this game to win and to win big. Lets see what happens next and in themean time, please share your thoughts on what part iPhone will play in Apple’s businessstrategy. center_img What it Takes to Build a Highly Secure FinTech … Tags:#Analysis#Apple#mobile#web Role of Mobile App Analytics In-App Engagement Related Posts The Rise and Rise of Mobile Payment Technologylast_img read more

Data Security Breaches and Hacks Are Making a Lasting Impact on Retailers

first_imgFrom data security breaches at The Home Depot, TJX, and Target to the hack of over a million images on SnapChat, to the famous, or infamous, cheating website Ashley Madison—almost every industry has been targeted for information theft, from retail and insurance to entertainment and government. Everyone is a target, and there appears to be no end in the foreseeable future.It would be logical to assume that since technology continues to evolve, data security would also evolve, but that doesn’t seem to be the case. Massive data breaches and security hacks continue to dominate the news, and this negative publicity has been scaring customers away from e-commerce in all its related forms.The fine folks at Retail Perceptions have recently published a detailed survey that revealed some interesting consumer behavior.- Sponsor – The Spread of Data Security Breaches:64% of shoppers have accepted data security breaches to be part of the shopping process and 53% say that data security breaches are a risk they’re willing to take in exchange for convenience43% of shoppers don’t trust companies to keep their personal information safe. Of these, 30% don’t think companies invest in enough security measures85% of shoppers are aware of companies that have had a security breach where customers’ personal financial information was exposedChanges in Spending Habits Due to Data Security Breaches:39% spend less per shopping trip than before69% try to use cash instead of credit or debit cards60% shop online with one specific card designated to online purchases so that they can monitor its activityChip Card Technology:62% of shoppers have used credit and/or debit cards with chip technology to make purchases, and of these 71% say that using credit card with chip technology makes them feel more secure when shopping60% prefer to use a card enabled with chip technology over any other method of payment26% say that they do not like using a credit card with chip technology because it takes too longShoppers Say That Retailers Could Rebuild Trust By:80% Being honest about the incident73% Communicating with shoppers and responding to questions72% Taking financial accountability for their mistake69% Investing in additional preventative security measures6% Firing their CEO6% Firing the head of the IT department(You gotta love the 6% of people who want to hold someone accountable!) Stay UpdatedGet critical information for loss prevention professionals, security and retail management delivered right to your inbox.  Sign up nowlast_img read more

Building a Culture of First Time Right (Controltek)

first_imgWho has the time to do the same job twice? That’s right-no one. This rather simple insight lead the leadership of CONTROLTEK to make “First Time Right” the cornerstone of their business. “We believe that it’s no longer enough to do the job right for the customer-everyone expects that,” said Dave Hardeman, the company’s director of client solutions delivery. “To truly deliver value, we have to save every minute of a client’s time possible, which lead us to the concept of First Time Right. It started in our installations team and spread quickly through the rest of the company. With this approach, we were able to not just delight our customers but also improve internal efficiencies, drive our costs down, and pass the savings to our clients.”Dave HardemanFirst Time Right in ActionAccording to Hardeman, the concept is pretty easy to understand but trickier to implement. “The focus for installers used to be to get to the job site, install the system according to specifications, and call it the day. But this is a fire-ready-aim approach. We start by asking the client what First Time Right means for them-how they envision a successful rollout of their new systems. And it can be surprising how different answers can be. We then write the plan and define key performance indicators (KPIs) together with the client.”For one retail chain, Hardeman explained, the focus was on the aesthetics. The new RFID systems were expected to work as promised, of course, but the number one priority was that they had to blend in with the store’s overall look. “So in addition to working with the retailer’s LP team, we also engaged their merchant team. We brought in a designer to work on the project with us and shared the drawings and concepts with the merchants to make sure that what we were doing was in line with their brand guidelines. The result was a very happy merchant team and a very happy LP team-two groups of people with different goals.”- Sponsor – At the same time, CONTROLTEK was preparing a large EAS systems rollout with another retailer that had a very different philosophy. “Their focus,” said Hardeman, “was on visual deterrence, so it was almost the opposite from the other retailer. This client wanted to maximize the visibility of the solutions we were installing, so our team members with LP backgrounds worked directly with the client’s LP team to develop guidelines and schematics of how the finished installation should look.” This project was a smashing success too. “If we treated these two projects the same, we would not have had happy clients. In our minds the installations would have been completed as promised if the systems worked, but in the clients’ minds they would have been a failure if their additional requirements were not met.”Steve SellThe Unintended BenefitsSteve Sell, CONTROLTEK’s vice president of global sales and marketing, saw wider benefits of this approach. “Dave and his team saved our clients tens of thousands of dollars in unnecessary service visits through their First Time Right focus. This made a tremendous positive impact in our client relationships, so it only made sense to make First Time Right a strategic initiative across our entire organization.”Sell explained that each team was asked to define its own metrics around First Time Right. Employees were encouraged to apply critical thinking about their daily tasks, come up with ideas, and discuss them among themselves. “The results were dramatic. Our operations department, for example, reworked their order processing workflows to focus on getting every order right the first time, on time. This reduced the need to ship overnight by 47 percent, driving our shipping costs down. Our finance team retooled the policies for booking travel and introduced new apps that significantly reduced our travel costs. Perhaps my favorite First Time Right initiative was the one that had to do with email-we asked employees that instead of automatically hitting the ‘reply all’ button, they take a moment to think about who really needs to read the email. With this, we reduced internal emails by almost 30 percent, saving immeasurable time in lost productivity.”According to Sell, spreading the culture of First Time Right had a transformational impact on the whole company. “Better internal efficiencies made us an operationally excellent organization from top to bottom, and we put ownership of that mission in the hands of every employee.”A Viral Concept?To keep the client in the loop and allow for real-time feedback, CONTROLTEK developed a proprietary technology that provides full transparency of the project to the customer. According to Hardeman, this also resulted in clients developing new best practices based on the First Time Right approach. “One client asked us to play an active part in their regional training. We developed a video-based training program, allowing personnel to become certified in the use of the new shrink management system, and improved the in-store compliance as the result. With another client we developed a training module to prepare store associates for the arrival of our technicians. This resulted in a drastic reduction of miscommunication and second visits. We even had an instance where our finance team got together with the client’s to set up the invoice process so that it works for both organizations.”For Hardeman, First Time Right is ultimately about delivering results. “C.S. Lewis once said, ‘The future is something which everyone reaches at the rate of sixty minutes an hour, whatever he does and whoever he is.’ At the very core of First Time Right at CONTROLTEK is the quest to dedicate each of our minutes to listening with intent, planning with purpose, and delivering uniformly and consistently with integrity-every time. In doing so, our next minutes will not be consumed with correcting mistakes. Instead, they will be open for us to focus on presenting our very best in products and support services to our clientele.”SIDEBAR: CONTROLTEK’s Mechanisms for Ensuring First Time Right DeliveryProfessional CAD designs and drawings that provide details to meet the requirements for approved placement of technology solutionsCustomized packaging and delivery options to significantly reduce lost or delayed product shipmentsAudit process formats that offer a consistent data tracking and measurement approachScope of work frameworks designed to enhance the services of third-party vendors working with or near CONTROLTEK productsNetwork mapping and secure interface management reference documentation that respect the connectivity safety concerns of information servicesVideo tutorials designed to enrich the understanding of CONTROLTEK products and their overall purpose  Stay UpdatedGet critical information for loss prevention professionals, security and retail management delivered right to your inbox.  Sign up nowlast_img read more

Square’s Troubles Continue With Patent Battle

first_imgWho knew that enabling small businesses to accept credit card payments on-the-go with an iPhone could be so difficult? Twitter co-founder Jack Dorsey’s mobile payment solution, Square, has run into yet another hurdle and this time it isn’t of the technical variety. The company has found itself in a battle over the origins of its namesake card reader and the patents behind the technology.TechCrunch’s Robin Waters broke the story yesterday, writing that “Square has now pinned its hopes on the U.S. justice system.” Square filed a lawsuit earlier this week against REM Holdings 3 over a patent for the card reader that makes Square work. VentureBeat, describes the problem in the story of the company’s origins.Based on Square’s version of the story, inventor McKelvey couldn’t sell a piece of glass art because he couldn’t accept a credit card as a payment. He moved on to invent the simple reader device that plugs into a mobile phone and carries out the transaction via the phone network.McKelvey worked with Jack Dorsey, the co-founder of Twitter, to set up Square as a startup to exploit the invention. About the same time, in February, 2009, McKelvey consulted his friend Robert Morley to help build a prototype magnetic card reader that could be plugged into a cell phone jack.According to Square, McKelvey’s name was left off the patent inadvertently. Morley said in an earlier interview with VentureBeat that he had intended to trade the patent for shares in Square, but an agreement was never reached.When Dorsey first presented Square at Le Web last year, he said that the company had originally considered using the iPhone’s camera to take a picture of the credit card, using OCR software to read the data. The current incarnation of the card reader was reached, however, because the company wanted to be able to offer its service on multiple platforms. Since then, the company has run into a number of issues, from production delays to compatibility issues with the iPhone 4. Now, the company has found itself with a hardware solution that someone else owns the patent to and only the court will decide where to go from here. Can Square catch a break? 8 Best WordPress Hosting Solutions on the Market Why Tech Companies Need Simpler Terms of Servic… Related Posts mike melansoncenter_img Top Reasons to Go With Managed WordPress Hosting A Web Developer’s New Best Friend is the AI Wai… Tags:#Finance#news#NYT#web last_img read more